JetBet Privacy Policy — How We Keep Your Information Safe

Introduction & Scope

Welcome to JetBet. This Privacy Policy ("Policy") explains how JetBet collects, uses, and protects your personal information. By using the jetbet.wine website or mobile app, you agree to this Privacy Policy.

We believe transparency is the foundation of trust. That is why this policy is written in plain, straightforward language — so you know exactly what happens with your data. No hidden conditions, no clever wording.

• This policy applies to all services and products of jetbet.wine.
• This applies to both registered and unregistered users.
• The same policy applies to mobile app users.
• Use of JetBet by anyone under the age of 18 is strictly prohibited.

What Information We Collect

JetBet collects your information in several ways. Some information is provided directly by you, while some is collected automatically. Full details are outlined below.

How Your Information Is Used

JetBet uses your information only for legitimate and necessary purposes. We never use your data for irrelevant or unnecessary activities. The specific purposes for which we use your information are outlined below.

• For account creation and management.
• For processing deposits and withdrawals.
• For KYC verification and age confirmation.
• To prevent fraud and money laundering.
• For customer service and support.
• To send bonus and promotional offers (where you have given your consent).
• To improve the security and performance of the platform.
• To meet legal and regulatory obligations.

We analyze your gaming behavior solely to promote responsible gaming and improve your experience — never for any discriminatory purpose.

Who Your Information Is Shared With

JetBet does not sell your personal information to third parties. However, limited data sharing may be necessary in certain specific circumstances. These include:

• Payment Provider: For deposit and withdrawal processing, necessary information is shared with bKash, Nagad, and Rocket.
• KYC Partners: Documents may be shared with authorized verification agencies for identity verification purposes.
• Legal Authorities: Disclosure of information is mandatory when required by court order or government directive.
• Security Agency: Data may be provided to support investigations into fraud or criminal activity.
• Technology Partner: Only the minimum necessary data is shared with service providers required to operate the platform.

Cookie Policy

JetBet uses cookies on the website to improve your experience. Cookies are small text files stored in your browser. They do not harm your device in any way.

• Necessary Cookies: Essential for the site to function properly. These cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: Collects site usage statistics. You can opt out of these at any time.
• Security Cookies: Used to prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

Data Retention Period

JetBet does not retain your information beyond what is necessary. However, certain data must be kept for a specified period to meet legal and regulatory requirements.

• All data is retained for as long as the account remains active.
• Financial transaction records are retained for 5 years after account closure.
• KYC documents are retained for 3 years after account closure.
• Log files are typically deleted after 1 year.
• Marketing data is deleted within 30 days of opting out.

Your Rights

JetBet respects your data rights. You have the following rights — contact our support team to exercise any of them.

• Right to Access: The right to view what information we hold about you.
• Right to Rectification: Right to correct inaccurate or outdated information.
• Right to Erasure: Request to delete data not subject to legal retention requirements.
• Right to Portability: The right to download your information in a specified format.
• Right to Restrict Processing: Request to restrict the processing of your data under certain circumstances.
• Right to Object: Right to opt out of marketing communications.

We aim to respond to all requests within 30 days of receipt. For complex cases, this may extend up to 60 days.

Security Measures

JetBet uses industry-leading security technology to protect your data. Our security team monitors systems 24/7.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Firewall and intrusion detection systems are active.
• Regular security audits and penetration testing are conducted.
• All staff access to user data is role-based and strictly limited.
• Data backups are stored on encrypted servers.
• Two-factor authentication (2FA) is available.

Minor Protection

JetBet strictly prohibits the use of its services by anyone under the age of 18. We place the highest priority on keeping minors safe online.

• Age verification is mandatory during registration.
• Any account identified as belonging to a minor will be suspended immediately.
• We do not collect information from minors.
• If you suspect an account belongs to a minor, please let us know.

If a parent believes their child is using JetBet, please contact our support team immediately. We will take swift action.

Privacy Policy Updates

JetBet may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date. For significant changes, you will be notified via your registered email or through a site notification.

• Continued use of the site after any policy update will be considered acceptance of the revised policy.
• We will notify you of significant changes via email or a site banner.
• Copies of previous versions are available through our support team.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. We are always here to help.

• Email: [email protected]
• Live Chat: Available at the bottom right corner of the site.
• An initial response will be provided within 24 hours.