JetBet Terms & Conditions — Please read before using the platform

General Terms & Conditions

These Terms & Conditions ("Terms") apply to all services on the online gaming platform jetbet.wine, operated by JetBet. By opening an account or using any JetBet service, you are deemed to have automatically accepted these Terms.

These Terms are available in both English and Bengali. In the event of any dispute, the English version shall prevail. JetBet reserves the right to amend these Terms at any time, and any changes will be published on the site.

• These Terms apply to all registered and unregistered users.
• By using any JetBet service, you are considered to have accepted these Terms & Conditions.
• JetBet reserves the right to suspend service at any time if the Terms & Conditions are not followed.
• If any part of these Terms is found to be legally unenforceable, the remaining provisions will continue to apply.

Account Registration & Eligibility

You must be 18 or older to register on JetBet. All information provided during registration must be truthful, accurate, and complete. Registering with false information may result in account closure at any time and forfeiture of any funds held.

Each individual may operate only one account. If multiple accounts belonging to the same person are detected, all will be closed. As part of the KYC (Know Your Customer) process, JetBet may request ID documents or other verification materials at any time.

• A valid mobile number and email address are required for registration.
• Each mobile number and email address may only be linked to one account.
• Use a strong password to keep your account secure.
• To update your account details, please contact the support team.
• Participation by minors is strictly prohibited and constitutes a criminal offence.

Bonuses, Promotions & Rewards

JetBet offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated on the bonus page. Please read the relevant terms carefully before claiming any bonus.

Each bonus typically comes with specific wagering requirements; winnings earned from a bonus cannot be withdrawn until those requirements are met. Bonus funds and real funds are tracked separately.

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Using bonuses across multiple accounts will be treated as fraud.
• JetBet reserves the right to modify or cancel any bonus offer at any time.
• Wagering requirements apply to winnings from free spins as well.
• VIP members receive exclusive bonuses and special privileges.

Deposit & Funding Rules

Deposits on JetBet can be made via bKash, Nagad, and Rocket. Deposits are generally processed instantly. The minimum deposit amount is BDT 100. JetBet does not charge any deposit fees, though your payment provider may apply their own charges.

JetBet only accepts deposits from payment methods registered in your own name. Third-party payments are not permitted, and any such transactions identified will be returned.

• Minimum deposit: BDT 100
• Maximum single deposit: BDT 50,000
• Payments made in a third party's name are strictly prohibited.
• If you experience a deposit issue, please contact support within 24 hours.

Withdrawal & Cash-Out Rules

To withdraw from JetBet, your account must be fully verified (KYC). Withdrawal requests are typically processed within 15 minutes to 24 hours. In cases where additional verification is required, processing time may be longer.

Withdrawals must be made using the same method used for your deposit. Any winnings derived from bonuses must meet the applicable wagering requirements before withdrawal.

• Minimum withdrawal: BDT 300
• Maximum daily withdrawal: BDT 100,000
• KYC verification is mandatory for withdrawals.
• Your withdrawal method must match the method used for your deposit.
• Withdrawals may be temporarily suspended if unusual activity is suspected.
• No fees are charged for withdrawals.

Gaming Policy & Fair Play Guarantee

All games on JetBet operate using internationally certified RNG (Random Number Generator) technology. This ensures that every game outcome is completely random and impartial.

JetBet transparently publishes RTP (Return to Player) information for all games. If an incorrect payout occurs due to a technical error, JetBet reserves the right to recover that amount.

• The outcome of every game is determined by a certified RNG.
• If a game is cancelled due to a technical issue, all bets will be refunded.
• The rules for each game are outlined within the game itself.
• In live games, the dealer's decision is final.

Prohibited Activities & Anti-Fraud Policy

Any form of fraud, misconduct, or abuse of the JetBet platform is strictly prohibited. Our advanced security systems monitor for such activity around the clock.

• The use of bots, automation software, or scripts is strictly prohibited.
• Collecting bonuses through multiple accounts is strictly prohibited.
• Collusion with other players is strictly prohibited.
• Exploiting game vulnerabilities is strictly prohibited.
• Initiating a chargeback or payment dispute will result in account suspension.
• Attempting to hack or carry out a cyberattack is a criminal offence.

Account Suspension & Closure Policy

JetBet reserves the right to temporarily suspend or permanently close any account at any time for the reasons listed below. JetBet will generally notify the user before closing an account; however, immediate action may be taken in cases of serious violations.

• If the Terms & Conditions are violated.
• If registration is completed using false information.
• KYC verification has not been completed.
• If fraud or misconduct is detected.
• If the user requests account closure.

You can close your account at any time by contacting support. It is advisable to withdraw any remaining balance before closing your account.

Privacy & Data Protection

JetBet is committed to protecting your personal information. Data we collect is used solely for service delivery, verification, and legal compliance. For more details, please refer to our Privacy Policy Read.

• Your information is never sold to third parties.
• All data is protected with SSL encryption.
• Information may be disclosed to authorities when required by law.
• You may request deletion of your personal data at any time.

Limitation of Liability & Disclaimer

JetBet is committed to delivering the highest quality of service; however, occasional disruptions may occur due to technical reasons. JetBet is not liable for issues arising from internet connectivity problems, device failures, or third-party service outages.

• JetBet is not liable for any financial losses arising from gaming.
• Bets will be refunded in the event of a technical error.
• JetBet is not liable for service interruptions caused by circumstances beyond its control.
• JetBet is not liable for any damages arising through third-party links.

Terms & Conditions Updates

JetBet reserves the right to update these Terms & Conditions at any time. Changes take effect as soon as they are published on the site. For significant updates, registered users will be notified via email or on-site notification.

Continued use of the platform after updated terms are published will be considered acceptance of those terms. If you object to any changes, you may request account closure.

Contact & Dispute Resolution

If you have any questions or complaints regarding these Terms, please contact our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: available at the bottom-right corner of the site
• An initial response to any complaint will be provided within 24 hours.
• Complex issues may take up to 7 business days to resolve.